About Marketiva
Marketiva specializes in providing traders with high quality online
trading services. With a team of dedicated financial specialists and
technical support personnel, Marketiva operates globally as a market
maker and principal counterparty to retail traders. Marketiva has
established itself as an industry leader by relying on its internet
trading platform renowned for its ease of use, flexibility and
reliability, as well as on its outstanding customer service.
In order to help individual traders make independent and knowledgeable
trading decisions, Marketiva provides several types of service
completely free of charge: an advanced charting system, daily research
reports, market event alerts, expert discussion channels and several
other free value added services. Marketiva also offers virtual trading
desks within each customer account to make it easy for traders to
experiment with strategies, improve their trading skills and get
acquainted with the system before buying and selling on a live trading
desk.
Multinational Team of Professionals
Marketiva's multinational team consists of financial professionals with
decades of combined industry experience working together with computer
experts shaping Marketiva's trading platform. Members of our team reside
across all continents and time zones, giving Marketiva key advantages
in both exposure to global market events and real-time responsiveness to
customer needs.
Integrity, Initiative and Continuous Innovation
We are committed to employing people of integrity, initiative and
ability, who help us continue a culture of strong work ethic, value of
ideas and responsiveness to customer's goals. Marketiva is dedicated to
continuous technical innovation and regular advancement of its trading
platform with the goal of providing individual traders with an
effective, flexible and reliable trading environment, free of various
technical difficulties online traders historically struggled with.
Outstanding Customer Support
Marketiva customers use the built-in Support chat channel within the
Streamster™ software or e-mail facilities to get answers to their
queries in a record short time because there is no need to spend minutes
on the phone establishing and authenticating customer's identity and
explaining the full history of a support issue. Traditional phone-based
customer support requires customers to make long, frequent expensive
international calls that over time incur high cost on the customer.
Instead, Marketiva customers can solve any support issue quickly,
efficiently and in an affordable manner with around-the-clock response.
Highest Standards in Service and Security
Marketiva ensures that traders experience the highest level of
performance, reliability and security by taking advantage of
professionally managed network data centers with fully redundant server
arrays and internet connections. Our technical staff is committed to
ensuring a maximum possible uptime for Marketiva's service and 24-hour
service accessibility. Trading platform used by Marketiva utilizes
industry-standard encryption technology to ensure that all communication
between our customers and our servers is completely protected and
confidential.
Procedures for Prevention of Unlawful Activities
Marketiva is committed to assisting governments combat the threat from
money laundering and terrorist financing activities around the world.
For that purpose Marketiva has setup a highly sophisticated electronic
system which records client identification documents, and tracks and
maintains detailed records of all transactions. Marketiva is committed
to regularly update this electronic system, in accordance with any new
regulations as they are promulgated, as well as providing training for
its employees on enhancements to anti-money laundering procedures that
may be required by new regulations.
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